At NexiFire Publishing, we handle a lot of personal and creative material, manuscripts, project details, and contact information, and we take that responsibility seriously. This page explains what we collect, why we collect it, and how you can control it.
By using our website or services, you're agreeing to the practices outlined below.
What We Collect
- Basic contact details: your name, email address, and phone number
- Project details: information about your manuscript, book, or the publishing service you're working with us on
- Payment information: if you're a paying client, we collect what's needed to process billing
- Correspondence: messages, emails, or calls exchanged between you and our team
How We Collect It
Most of what we know about you, you've told us directly, through a quote request, an intake form, an email, or a phone call. We may also collect some information automatically through cookies when you browse our website, and naturally through the course of working on your project together.
Why We Collect It
We use your information to:
- Deliver the publishing, editing, ghostwriting, design, or marketing service you've engaged us for
- Keep you updated on your project's progress
- Respond to questions and provide support
- Meet our legal and regulatory obligations
How We Protect It
We take reasonable administrative, technical, and physical steps to keep your information secure, including working through secure servers, limiting internal access to only the team members who need it, and using encryption where appropriate. No system is perfectly immune to risk, but we treat your data the way we'd want ours treated.
Who We Share It With
We don't sell or rent your information to anyone. The only times your information may be shared are:
- With service providers who help us operate, like payment processors, and only under confidentiality obligations
- When required by law, or to protect our legal rights or someone's safety
Your Rights
Depending on where you live, you may be able to:
- Ask to see or correct the information we hold about you
- Request that we delete it
- Opt out of certain uses of your data
- File a complaint with a relevant data protection authority if you feel your rights weren't respected
To do any of the above, just reach out using the contact details below.
Contact Us
Email: contact@nexifirepublishing.com
Address: 1221 Brickell Ave, Miami, FL 33131, United States
We aim to respond to any privacy-related questions promptly.
Text Messages (SMS)
If you give us your phone number, you're opting in to receive service-related texts from NexiFire Publishing, things like booking confirmations, reminders, and support replies. Standard message and data rates from your carrier may apply.
You can opt out anytime by texting "STOP" to any message we send, and we'll confirm your opt-out. To opt back in later, text "UNSTOP." Need help? Text "HELP" or email us at contact@nexifirepublishing.com.
We are not responsible for messages delayed or undelivered due to carrier issues.